Q&A: Can family members that are grouped together have different street addresses?

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StockTrac® Question and Answer

 

Question

Can family members that are grouped together in StockTrac® have different street addresses?

 

Answer

The family members share the same address.   The reason for family members is so that you can have separate people’s information such as phone number and email address yet they can share the list of vehicles.  Once someone moves out of the house, they should have their own account because most likely they will not be sharing vehicles anymore.   That member would be separated from the family in the customer utility and then the address could be changed.

 

If you have questions about this or any other procedure, contact Janco Technical Support.

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