Removing Estimate Locks

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Removing Estimate Locks

 

Overview

When an estimate is opened, it gets locked so that other workstations cannot open or edit it. However, there may be instances that the lock does not get properly released. If this happens, follow the steps below to correct the situation.

 

Procedure

To unlock the estimate(s), go to the StockTrac® Main Menu. Click File, then Remove Estimate Locks.

Window Capture

 

The following screen will display:

Window Capture 2

 

A list of workstations will display along with a list of estimates that are locked. Click an estimate and then the Unlock button, or click Unlock All to remove the lock on all estimates. If there are several estimates listed, you should get everyone out of Point-of-Sale before using the Unlock All option.

 

 

 

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