Reversing an Invoice
This article explains how reverse an invoice that was previously printed/completed. This is useful if the wrong information was entered on the invoice, such as a wrong part or price or a wrong payment method was indicated.
Marking an invoice as reversed does the following:
- It marks the original invoice as reversed
- It creates an image of the original invoice
- It opens the image so the necessary changes can be made and the invoice can be printed/completed
From the StockTrac® main menu, go into the Point-of-Sale module. Retrieve the invoice to be reversed either by going into the Today’s Invoices tab or the All Invoices tab.
After the invoice is selected, click the More Options… button on the right-hand side of the screen. Click on Reverse Invoice. The following window will open:
Click Yes. The invoice will then print. Click Cancel to exit out of the invoice.
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